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Free shipping for orders over HK$800.

First-time shoppers enjoy a 10% discount as a welcome offer.

Receive a complimentary skincare set on your first order.

An order of HK$800
Shipping Policy

1. Hong Kong Delivery

Free Shipping Offer

    • Orders of HK$800 or above qualify for free shipping.

Shipping Fee

    • For orders below HK$800, a flat shipping fee of HK$40 will be charged.

Delivery Coverage & Time

    • Delivery available to residential, commercial addresses, and designated pickup points (e.g., SF Express, convenience stores) in Hong Kong.
    • Orders are dispatched within 2-3 business days after payment confirmation; delivery usually takes 2-5 business days.

2. Delivery to Macau, Mainland China, Taiwan & International Regions

Shipping Fee Calculation

    • Fees are calculated based on destination, weight, and size of the package and displayed at checkout.

Free Shipping

    • Free shipping applies to Hong Kong orders only; international orders are not eligible.

Delivery Time

    • Typically takes 7-21 business days, depending on customs clearance and logistics.

Duties & Additional Charges

    • Any duties or taxes imposed by the destination country/region are the responsibility of the recipient.

3. Important Notes

  • Please ensure recipient name, phone number, and address are correct before placing an order; delays or theft caused by incorrect details will be the customer’s responsibility.
  • No returns or exchanges will be accepted for items once shipped or damaged during transit.
  • We do not deliver to P.O. Box addresses.
  • No address changes can be made once an order has been dispatched.
  • We are not responsible for delays due to force majeure events such as natural disasters or strikes.
  • Parcels returned due to non-collection will require reshipping fees to be paid by the customer.
  • For inquiries, please email info@ankelmarni.com.
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Why Choose Us

Pure & Natural Ingredients

Carefully selected natural ingredients, gentle and non-irritating for healthy skin.

Backed by Skin Science

Powered by dermatological science and technology for real results.

100% Cruelty-Free

We never test on animals—beauty with compassion.